Click here for our all
new support section
Voice Buddy
Glasses
What is
the difference between wired and wireless glasses?
They function exactly
the same, the only difference is how they receive their
signal to turn on. The wired glasses access it directly
through the wire attached to the glasses. The wireless
glasses receive a signal via an infrared transmitter
similar to a remote control for a television.
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Can I wear the E-D Glasses
over prescription glasses?
Certainly. The E-D glasses
are adjustable and have enough room between the lens
and the eye to comfortably slip them over your prescription
eyeglasses. We have had many customers test this out
and have said they are surprisingly comfortable.
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Where does eDimensional ship
to?
eDimensional ships worldwide
to every country. If you live in the the UK or European
Union, including Italy, Germany, France, Netherlands,
Greece, Finland, Belgium, Denmark, Switzerland, Spain,
Portugal, Norway, Sweden, and Austria you should order
from our UK website. All other countries are shipped
our of our US facility via FedEx or US Postal Service
Express delivery. Our international shipping prices
are discounted to assist customers with the added cost
of delivery. Exact prices are calculated as you complete
the order process and you will know the final cost before
submitting your credit card information. eDimensional
does not charge handling fees.
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If I don’t feel comfortable
ordering over the Internet or I don't have a credit
card.
We offer many payment
options as well as ordering procedures. While we use
the highest level of encryption on our website, if you
don’t feel comfortable processing your credit card online,
you can choose to pay by check or you can call our order
hotline at 1-866-TO BUY E-D (866-862-8933). Please see
the bottom of this page for our mailing address. You
may also fax your order in by filling out the fax form
HERE and faxing it to 775-942-4664. Any other sales
inquiry’s can be directed to sales@edimensional.com
. We work hard to make your shopping experience a great
one.
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What games work with the E-D
Glasses?
There is no need to
purchase special games to work with the E-D Glasses.
Virtually all of the games you already own work instantly
and automatically by integrating with the free drivers
that come packaged with all our glasses. For a complete
list by card, click here.
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How do I turn my E-D Glasses
on and off?
Both wired and wireless
E-D Glasses can be turned on and off by using our E-D
Activator, available free from our gallery and resources
section. Additionally, our new wireless glasses have
an on/off button on them. They also turn off automatically
when removed from the range of the signal.
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Can I use
more than one pair at once?
Absolutely. With our wireless E-D Glasses, you simply
need to purchase a spare pair of glasses only for $49
and you can have an unlimited amount of glasses working
off a single transmitter. For wired glasses, you cannot
plug in additional wired units, but can purchase a transmitter
and pair of wireless glasses to add more people as necessary.
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How can
I find out about new E-D offers and products?
Make sure to check
our site frequently and sign up for our monthly newsletter.
We will email you all new promotions as well as brand
new product offerings and industry happenings.
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What type of computer do
I need to run the glasses?
You don’t need a specific
type of computer (Dell, Compaq, Gateway, HP, etc.) only
be able to meet specified requirements listed on our
products page.
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Will I need to open my computer
to install the glasses?
Nope. The setup of the
glasses is very simple and requires you to only plug
in the glasses to the back of the computer. No extensive
computer experience is needed.
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Are there any side effects
to using the glasses?
We have thoroughly tested
the E-D glasses to make sure they conform to various
safety standards. We do not recommend the glasses for
users prone to epileptic seizures, however, they are
perfectly safe for everyday use for hours at a time
with no long term side effects. The glasses have various
settings that can be adjusted even while in the middle
of a game to change the effect to fit your personal
preference.
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Can I use the E-D glasses on
my television or projector?
With our new television
DVD system, you can watch a variety of titles in real 3D
on your TV, just like in a 3D movie theater. Currently
we do not support LCD projectors or gaming on a
television because of technical limitations of these
items.
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Why don't the E-D images look
right?
Try adjusting the E-D
image by using the hot keys. Please refer to the software
manual on the cd.
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What if I want to return my
product for some reason?
Virtually all issues can be easily resolved to get the
glasses working at a high level of satisfaction.
If you have questions or require return information, simply
write to support@edimensional.com
and tell us your problem. If we can’t work it out we
will issue you an RMA number.
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Voice
Buddy
What is
Voice Buddy?
Voice Buddy is the
world's first truly interactive voice recognition flight
simulation companion. Voice Buddy offers much more than
speech recognition. Through extensive programming
and proprietary speech technology, Voice Buddy is
trained to recognize proper commands and execute them
with precision, all while providing the pilot with
confirmation and real time relevant flight data.
Voice Buddy also intuitively relays information based on the
pilot's commands to ATC and back to the pilot.
With Voice Buddy, the pilot no longer requires a
keyboard or to ever execute a command using an
unrealistic key command, only the true voice command as
if you were in a real cockpit. New Voice Buddy 2.0
offers even more features including our new interactive
training companion and support for VOIP applications
like Roger Wilco.
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Do I need to train Voice
Buddy to recognize my voice?
NO. Voice Buddy
utilizes new speech recognition technologies that
allow a vocabulary to be pre-programmed for a
virtually training-free experience. However,
Voice Buddy does offer a brief custom training
application to optimize use if necessary in just
minutes.
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What titles work with
Voice Buddy?
Currently both Microsoft
Flight Simulator 2004 and 2002 work with Voice Buddy.
Many other titles are under development.
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Can Voice
Buddy be used with other eDimensional products?
Absolutely! We encourage you to add our critically
acclaimed E-D glasses and trackIR 3 for the ultimate
flight simulation experience. All products work
great together. We also offer special discounts
when you purchase multiple items together. View
the bottom of the More Info page for bundle
pricing.
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What type of computer do
I need to run Voice Buddy?
Voice Buddy will run
on any type of PC running Windows XP or 2000. It will work on
multiple-monitor or projector configurations, as well
as LCD screens. Any PC that can run MS Flight
Simulator 2002 or 2004 is more than sufficient to run
Voice Buddy. Unfortunately Windows 98 and ME do not support the advanced speech engine that
Voice Buddy utilizes.
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Can I use my own microphone
with Voice Buddy?
Yes. We
recommend a high quality microphone with stereo
headset that includes noise cancellation and is
certified for speech recognition. Our
high-performance AudioFX force feedback headset offers these
and many more features as well as a comfortable feel for extended
use. This headset is offered at a discount when
purchased as part of the Voice Buddy package, or
customers can choose to purchase the software
alone.
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What languages does Voice
Buddy understand
and does Voice Buddy require a
specific language version of FS2002/2004?
Currently Voice Buddy
recognizes only the English language. However,
various accents and linguistic variations are supported
so you do not need to speak fluent English to use Voice
Buddy successfully.
Voice Buddy will work just
fine with any language version of FS2004, including
German, Japanese, Spanish, French, English, etc..
Voice Buddy only
listens to, understands and learns from the commands
that are spoken to it in standard English. Voice Buddy
"speaks" to Flight Simulator 2004 and 2002 in computer
code. So, it does not matter what language the Flight
Simulator uses to communicate with you.
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Can I
customize Voice Buddy?
YES. Voice
Buddy has a powerful Command Administrator with all the
tools you need to easily customize any command, add
delete or create an entirely new set of voice commands
and checklists.
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Can I
use Voice Buddy with payware or freeware add-on aircraft?
YES. Voice Buddy will work
with any aircraft that flies in either Flights Simulator
2004 or 2002. Additional commands for custom
aircraft can be added easily through our open Command
Administrator. Voice Buddy 2.0 comes packed with
support for dozens of free popular add-ons built right
in!
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Mail checks to:
eDimensional, Inc.
460 S. Rosemary Ave Suite 208
West Palm Beach, FL 33401
Fax # 775-942-4664
